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Account Manager
Scale mass-market seller accounts by optimizing pricing, assortment, and promotional strategies
Bengaluru, Karnataka, India
Mid-Level
8 hours agoBe an early applicant
Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.
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Account Manager
The Account Manager will own and manage a portfolio of mass market seller accounts thereby significantly scaling them on the marketplace. This role requires a hands-on, data-driven professional who can build deep seller relationships, drive competitive business growth, and deliver exceptional customer experience through strategic seller enablement. The AM will act as a trusted business advisor to sellers, helping them scale their business while achieving organizational goals.
Key Job Responsibilities
- Competitive Pricing & Negotiations
- Conduct pricing benchmarking against competitor platforms to identify gaps
- Negotiate with sellers to achieve competitive price points that drive conversions
- Track and improve competitively priced products across managed catalog
- Educate sellers on unit economics and sustainable pricing strategies
- Selection Growth — New Product Launches
- Identify high-demand product gaps and recommend new selection to sellers
- Drive live selection growth by onboarding new products month-over-month
- Ensure listed products remain active, buyable, and optimized for discoverability
- Business Growth & Market Share Expansion
- Own revenue growth targets for assigned seller accounts
- Build and execute strategic account plans to grow shipped units, GMS, and daily run rate
- Improve seller's traffic share, glance views, and conversion rates
- Promotional Enablement
- Enable sellers on Advertising, Deals, Coupons, and Buy X Get Y offers
- Track promotion adoption rate and measure incremental revenue impact
- Educate sellers on self-serve promotional tools and best practices
- End-to-End Account Ownership
- Serve as single point of contact for all seller needs
- Conduct regular business reviews with performance insights and recommendations
- Monitor seller health metrics and proactively resolve risks
- Collaborate cross-functionally to unblock seller growth
About Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.