Our VisionSupport eCommerce sellers in getting the most out of Veeqo, Amazon's leading shipping and inventory solution, by providing expert guidance, onboarding assistance, and ongoing platform support.
Your Mission- Serve as a knowledgeable support resource for mid-market eCommerce sellers, assisting them through onboarding, product adoption, and platform usage- Engage with sellers to understand their needs and provide guidance on how to use Veeqo's Inventory and Shipping platform effectively- Support multi-stakeholder accounts by responding to inquiries and facilitating access to the right resources- Assist sellers at various stages of their journey to help them maximize platform value, following processes and guidelines defined by the applicable marketplace SOR- Collaborate with cross-functional teams to surface seller feedback and support issue resolution- Meet adoption support targets by applying a customer-focused approach in a dynamic, fast-paced environment
The Ideal Candidate:- A customer-focused professional with proven experience in platform support, customer service, or seller onboarding- Embodies Amazon's core Leadership Principles: Customer Obsession, Deliver Results, Insist on Highest Standards, Learn and Be Curious, Bias for Action
Why Veeqo?- Be part of a team that helps eCommerce sellers succeed with Veeqo- Work with cutting-edge technology that's making waves in the industry- Unparalleled growth opportunities within the Amazon ecosystem- Collaborate with a passionate team and leaders across the Americas
Are you ready to make history in the eCommerce world? Join us at Veeqo, where your career will grow alongside our continued expansion! Apply now and be part of the future of eCommerce!