A. Marketplace Consultant, Strategic Account Services

Marketplace Consultant

Over 300 million customers shop in Amazon's store, browsing and purchasing products from third-party sellers—our clients—alongside Amazon's own offerings. Since 2000, Amazon has provided this virtual shelf space to businesses of all sizes, helping them reach customers, build brands, and grow. Today, third-party products account for over half of all units sold. Expansion countries are intensifying efforts, creating a dynamic, fast-paced environment.

The Strategic Account Services team maximizes the potential of each Amazon Seller through data-driven strategic consultancy. We address all marketplace facets—International expansion, Portfolio Optimization, Fulfillment, Product Presentation, Promotions, Advertising, and Brand Building—while solving pressing operational challenges. You'll receive comprehensive onboarding and training for the role, including how to leverage AI tools in daily work to streamline tasks and enhance productivity.

As a Marketplace Consultant, you independently manage your own portfolio of Sellers. You drive their growth and satisfaction by working backwards from their targets and developing joint roadmaps. You proactively identify untapped potential through analytical insights, recruit and onboard new Sellers, and help launch the program in your country—navigating ambiguity and coordinating across teams.

Where We Need Your Expertise:

• Seller Portfolio Management: Simultaneously manage a portfolio of up to 15 Sellers to develop individual strategies, manage timelines, expectations and owning communications.
• Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
• Consultancy: Draw on your current expertise enriched with Amazon knowledge to align our solutions with Selling Partners' goals. Guide partners through identified opportunities and their potential business impact.
• Support Execution and Operational Troubleshooting: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
• Build relationships: Gain the trust of each managed Seller through close collaboration, in-person visits, and delivering results. Use this trust to build and maintain strong relationships with your stakeholders.
• Coach: Dedicate time to educate each Selling partner about Amazon's solutions and news to enhance each Selling partner's knowledge about Selling on Amazon.
• Recruit: Identify, qualify, and engage with prospective clients based on a clear understanding of our sellers and their needs.
• Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
• Become an Expert: Own a specific subject within our organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.
• Develop specific local requirements to ensure that standardize processes are adapted to the needs of Sellers in this country.

What Our Marketplace Consultants Say About The Role:

• "Building a consulting program within Amazon from scratch, while advising Amazon's key Sellers on strategic growth opportunities"
• "Contribute to our Sellers' growth and satisfaction, while experiencing a unique way of working"
• "Full customer responsibility for a portfolio and project leadership to develop the program and your career."

Amazon would like to offer equal opportunities for all its employees. Therefore, this position is available in full-time and part-time for our internal candidates only. Please let the hiring manager or the recruiter know about your preference when starting the interview process.

The minimum base pay salary for this position is PLN 8 417 monthly. About the team You'll join a new, dynamic team that's building momentum across the region. Your immediate team is split between Poland and other European countries (e.g. Germany, the Netherlands, Sweden, Belgium, Luxembourg), giving you exposure to diverse perspectives and ways of working. The role includes participation in team offsites where the team comes together to align on strategy and build connections. You'll also take part in knowledge-sharing sessions and project meetings, with regular travel opportunities that let you collaborate face-to-face with colleagues and partners throughout the continent. This setup gives you both the stability of a local base and the energy of a pan-regional operation.