2027 Graduate Area Manager, Operations

Graduate Area Manager

Are you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow.

Based out of our one of fulfillment centres across the country, Graduate Area Managers work alongside employees in our fulfillment centres in order to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment. After your initial training and mentorship, you will have a team of associates reporting to you. You'll support the training and integration of your team. You will build skills and experience that will turn your job into a career!

Key job responsibilities:

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Partnering with the management team to establish and maintain quality control standards
• Reviewing the work forecasts and determining your requirements to produce during the day to meet the overall building objectives
• Demonstrating problem-solving and analytical capabilities

Please note: This role is based on night shift, with shift hours approximately from 6:30pm - 4:30am. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday. Candidates will be eligible for a night shift allowance, in addition to their total compensation.

A day in the life:

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

The Graduate Program:

The program is designed to make you feel valued, included and enabled right from the start through building long lasting connections with other Graduate Area Managers and your peers. This program includes a 11-week onboarding/training that will develop you to become competent in both soft skill interactions and technical scenarios through an array of both virtual and practical learning. Post onboarding, the program will be focused on building proficiency within your role and broadening your lens to understand the wider operation within Amazon Australia and how the business operates away from your direct work.

About the team:

As a Graduate Area Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Fulfillment Centres, working with other Area Managers, support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor who will support you and guide your work.