Platform Operations Specialist

Technical Application Specialist

Salary: £59,850 - £73,150

Location: Edinburgh

Hours: Full Time – 35 Hours per week

Working Pattern: Hybrid – at least two days per week, or 40% of your time, in our Edinburgh office

About This Opportunity

We're delivering transformational change for our Workplace Pension customers through the Scottish Widows Platform — a powerful, multi-brand solution supporting over 2.2 million policies and £80bn in assets. As a Technical Application Specialist, you'll play a key role in our Platform Savings Lab, supporting complex change delivery and ensuring seamless operations across our third party powered platform.

Day To Day, You Will:

• Platform & Change Delivery – Manage backlog prioritisation and platform enhancements, ensuring release readiness and post-live support.
• Governance & Risk Management – Ensure compliance with LBG governance standards, support audit readiness, and identify risk mitigation opportunities.
• Operational Excellence – Maintain platform health, security, and scalability through dashboard reporting and continuous improvement.
• Collaboration & Stakeholder Engagement – Work closely with FNZ and internal teams across Service, Security, and Operations to resolve issues and deliver outcomes.
• Policy & Process Development – Contribute to the evolution of policies and procedures that support regulatory compliance and operational efficiency.

What You'll Need:

• Technical & Platform Expertise – Solid understanding of IT infrastructure, application stacks, and platform scalability.
• Governance & Risk Awareness – Experience with technology controls, risk management, and compliance frameworks.
• Delivery & Reporting Skills – Proficiency in Jira, Confluence, and dashboard reporting to track performance and progress.
• Stakeholder Management – Strong communication skills and ability to work across technical, operational, and third-party teams.
• Bonus Points For – Experience with FNZ or similar platforms, and a proactive, data-driven approach to problem solving.

Why Lloyds Banking Group

We're investing billions in technology, people, and innovation to build the bank of the future. You'll be part of a team that's shaping finance for good — and helping millions of people feel more financially confident.

What You'll Get In Return

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• 30 days' holiday plus bank holidays
• Flexible benefits to suit your lifestyle
• A range of wellbeing initiatives and generous parental leave policies

This is a once-in-a-career opportunity to help shape your future — and ours. Join us and grow with purpose.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. We'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.