Lab Technical Product Owner - Testing Services

Lab Technical Product Owner – Testing Services

Salary: £144,424 - £169,910 in London, or £124,653 - £146,650 outside of London

Location: Bristol, London

Hours: Full time

Working Pattern: At least two days per week (or 40% of your time) at one of our offices listed above.

About This Opportunity

We're the UK's leading digital bank and the largest mobile bank, serving nearly 14 million active online customers. As we embark on building the bank of the future, we're investing £3bn to enhance our platforms, people, and data capabilities, reinforcing our position as the best bank for customers.

Our Platform Engineering organisation is driving a transformation to modernise, accelerate, and standardise engineering practices across Lloyds Banking Group. Now, we're seeking a passionate and forward-thinking Technical Product Owner to nurture the evolution of our testing and quality engineering landscape!

You'll orchestrate the transformation of our testing tooling into scalable, robust self-services fully integrated with our internal developer platform (IDP). Your vision will champion the adoption of AI-powered solutions to accelerate and enrich testing practices, enabling delivery of high-quality software faster, and with confidence.

You'll lead the end-to-end product lifecycle for testing tools and services, from ideation and requirement gathering to roadmap definition and delivery. Your collaborative approach will ensure close collaboration with colleagues and teams to prioritise initiatives and deliver impactful solutions. You'll be responsible for driving the technical strategy, defining product requirements, and inspiring a culture of continuous improvement.

Key Responsibilities

• Define and own the technical vision for self-service testing tools and quality engineering products, ensuring seamless integration with the IDP and alignment with organisational objectives.
• Spearhead AI adoption in testing, seeing opportunities for automation, intelligent defect analysis, and predictive quality assurance.
• Build strong partnerships across engineering, product, and leadership to understand requirements, drive adoption, and promote optimised practices.
• Capture and define product requirements, develop and maintain product roadmaps, and prioritise initiatives based on customer needs and strategic impact, ensuring delivery.
• Inspire, coach, and lead multi-functional teams to deliver innovative, effective solutions that empower developers and improve product quality.
• Leverage your experience in quality engineering to ensure best-in-class solutions, focusing on automation, reliability, and continuous improvement.
• Define and track key performance indicators for testing effectiveness and quality, using data insights to inform strategy and drive engagement.

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What You'll Need

• Demonstrable experience in Computer Science, Software Engineering, or a related field.
• Extensive experience in software testing and quality engineering, with a strong background in delivering testing tools, frameworks, or platforms at scale.
• Ability to define product visions, requirements, and roadmaps for technical solutions, prioritising work to maximise value.
• Hands-on expertise in test automation, CI/CD integration, test data management, and quality metrics.
• Strong understanding of current trends and standard methodologies in software testing, including AI-powered testing and self-service enablement.
• Demonstrated partner management, collaboration, and leadership skills in multi-functional technical environments.
• Excellent communication skills, able to engage both technical and non-technical audiences.
• Experience with cloud platforms, developer platforms, and modern engineering tools is highly desirable.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities. We're committed to creating an environment in which everyone can thrive, learn, and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health, or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.