Engineering Lead– Testing Services

Engineering Lead – Testing Services

We're the UK's leading Digital Bank and the largest mobile bank, serving nearly 14 million active online customers. As we embark on building the bank of the future, we're investing £3bn to enhance our platforms, people, and data capabilities, reinforcing our position as the best bank for customers!

Our Engineering Platform is driving a transformation to modernise, accelerate, and standardise engineering practices across Lloyds Banking Group. As the Engineering Lead for the Testing Services Lab, you will drive the transformation of our testing and quality engineering capabilities into scalable, robust "X-as-a-Service" offerings. You will be accountable for the technical vision, architecture, and delivery of the Testing Services Lab product portfolio, ensuring our solutions address the evolving challenges of modern engineering, including automation, AI adoption, and self-service enablement.

Key Responsibilities

• Define and implement the technical strategy for the Testing Services Lab, ensuring alignment with the Lab's product portfolio and the broader engineering platform vision.
• Lead the transformation of testing tools and frameworks into modular, consumable "X-as-a-Service" products integrated and consumable from our Internal Developer Platform, enabling engineering teams to adopt best-in-class testing capabilities on demand.
• Continuously assess industry trends, customer needs, and internal feedback to evolve the Lab's offerings and address emerging challenges in testing and quality engineering.

Product Development & Service Delivery

• Oversee the design, development, and deployment of testing services, frameworks, and platforms, including functional, non-functional, data, and test management tools.
• Champion the adoption of AI, automation, and self-service models to streamline and optimise testing processes across the organisation.
• Ensure all services are scalable, reliable, secure, and easy to integrate into diverse engineering workflows.

Stakeholder Engagement & Evangelism

• Build strong partnerships with engineering teams, product managers, and business partners to understand requirements and drive adoption of Testing Services Lab products.
• Act as a technical evangelist for the Lab, promoting best practices and the value of "X-as-a-Service" testing solutions.
• Communicate complex technical concepts and product progress to both technical and non-technical audiences.

Team Leadership & Capability Building

• Lead, coach, and develop a high-performing team of engineers, fostering a culture of innovation, continuous improvement, and technical excellence.
• Role model the organisation's values and behaviours, supporting the growth and performance of your team.

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

• Extensive experience in software engineering, with a focus on testing and quality engineering in large-scale, enterprise environments.
• Proven track record of transforming testing tools and platforms into scalable, service-oriented solutions ("X-as-a-Service").
• Deep expertise in automation frameworks, non-functional testing, test management, cloud platforms, and modern software development practices.
• Hands-on experience with AI/ML applications in testing, self-service platform development, and infrastructure as code.
• Strong leadership, communication, and stakeholder management skills.

Any experience of these would be really useful

• Experience in financial services or regulated industries.
• Contributions to open-source projects related to quality engineering and testing.
• Experience with agentic AI, MCP servers, and applying AI to streamline the SDLC with focus in testing.
• Statistical analysis and data-driven decision-making skills.

About working for us

Our ambition is to be the leading UK business for diversity, equity, and inclusion supporting our customers, colleagues, and communities and we're committed to creating an environment in which everyone can thrive, learn, and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health, or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.