Service Sales Representative

Service Sales Representative

KSB SupremeServ by KSB GIW, Inc.

Department: Service

Reports to: Director of Service

Location: Florida, USA

Shift: 1st

FLSA Status: Exempt

Overview:

As the Service Sales Representative, you drive sales and grow brand awareness for KSB and GIW products and services across the Southeast region. You build and nurture partnerships with end users, provide technical expertise, and deliver tailored solutions that address customer needs. In this role, you travel within your assigned territory, represent the KSB SupremeServ brand, and report to the Director of Service.

Responsibilities:

1. Develop and execute strategies to increase sales and market share for KSB SupremeServ products and services
2. Build and strengthen long-term relationships with existing customers and proactively pursue new business opportunities
3. Present and promote differentiated solutions to end users in mining, power, and industrial markets
4. Prepare and deliver quotations, negotiate pricing, and manage the sales process from prospect to close
5. Provide technical support, troubleshooting, and occasional field service as needed
6. Manage sales forecasts and contribute to regional growth plans
7. Utilize CRM and Microsoft Office to track sales activities and maintain up-to-date customer records
8. Collaborate with internal teams to ensure effective project delivery and customer satisfaction
9. Support the development and implementation of service agreements
10. Demonstrate in-depth knowledge of pumps, rotating equipment, and pump systems
11. Ensure compliance with health, safety, and company policies in all activities

Qualifications:

• Bachelor's degree in mechanical, Civil, or Industrial Engineering, technical discipline preferred, or an equivalent combination of education and experience
• Minimum 5 years' experience in technical sales or service within industrial equipment, ideally with rotating equipment, pumps, or gear reducers
• Ability to communicate complex technical information clearly and effectively
• Strong organizational, problem-solving, and self-management skills
• Proficient with Microsoft Office and CRM platforms
• Experience in mining, power, water, or industrial markets preferred
• Spanish language proficiency a plus

KSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.