Office Support Floating Coordinator - Service Lines

Job Opportunity At Hospital For Special Surgery

How you move is why we're here. Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our mission, you too can be part of our transformation across the enterprise.

Emp Status: Regular Full Time

Work Shift: Not specified

Compensation Range: $29.68 - $45.13. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Duties & Essential Job Functions

Travel to 2 regional sites (Stamford, Westchester, Paramus, Long Island) in addition to Main Campus coverage

• Provide assistance in the day-to-day operations of the MD Offices.
• As needed, assume the lead role of and perform the responsibilities of Office Manager for a period of time either finite or extended.
• Answer telephone calls, route callers, take messages and provide routine information to callers in a professional and efficient manner; communicate messages to staff via email and Epic via in-basket messaging.
• Schedule patient appointments and other ancillary tests as directed by Office Manager, Medical Secretary, or Physician.
• Schedule surgeries and procedures as needed for HSS
• Verify insurance coverage, pre-certify/authorize patient visits and procedures; discuss insurance deductibles/copayments/patient responsibility with patients.
• Perform financial transactions and related functions when appropriate and directed by Office Manager, Medical Secretary or Physician.
• Adjust and acclimate to various work assignments and work environments.
• Manage time appropriately to meet patient, department and hospital needs.
• Maintain satisfactory attendance record and communicate time away with Service Lines.
• Identify strengths and weaknesses in office workflow on behalf of Service Lines.
• Uphold the values of HSS and Service Lines in all assigned medical offices.
• Attend Service Lines meetings and specialized training classes as scheduled.
• Perform other duties as assigned.

Non-Discrimination Policy: Hospital for Special Surgery is committed to providing high-quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.